Minutes from the Washington D.C. Beltway, in the Franconia Professional Center, is the BrightWhite Family practice. Dr. Brigette White Zivkovic, the owner-practitioner, is a Philadelphia native and graduate of the University of Pennsylvania School of Dental Medicine. Dr. White, as patients refer to her, has been in practice since 2007. During that time, she excelled at utilizing her incredible communicative abilities to educate patients. First, she launched a social media presence with videos on YouTube. Then published a collection of oral care children’s books, including “Making the Cut.” Dr. White also writes her own blog.
Her combined effort is the essence of modern digital dentistry—leveraging every avenue to build out your practice footprint and increase appeal to new patients. When Dandy spoke to Dr. White recently, her keen awareness of the importance of imparting knowledge to both potential and existing patients was apparent.
Exciting changes for the better.
Beginning a change in your practice can be challenging. But when you know that the impending transformation will improve your workflows and affect your patient base, it becomes necessary. Going one step further, evolving to bring in new patients through digital dentistry is fundamental to survival.
Like many we have interviewed, Dr. White used analog impressions and a local dental lab for most of her prosthetics when she converted to Dandy. Employing the Dandy intraoral scanner for the practices’ crown and bridge, implants, nightguards, and Clear Aligners has impacted her workflows. And it all began with their training.
“From our first training session,” Dr. White shared excitedly, “our dental team felt well-advised and supported. This was especially beneficial as our introduction to the scanning process. Dandy answered our questions and really made us feel comfortable with a digital workflow.”Dr. Brigette White
Dandy provided live training to ensure the scans were correctly performed, which Dr. White loved. “The live training was extremely helpful and made us comfortable to scan a case right away!”
Since introducing the intraoral scanner to patients, they, too, have fallen in love with it.
“Patients love the scanning process. They are much more eager to start treatments on crowns, nightguards, and especially Clear Aligners. And, they are so impressed by the high aesthetics of cosmetic cases.”
As for workflows, Dr. White said, “Appointments are shorter, and patients receive their prostheses two to three times faster than ever before!”
All our dental partners are extremely excited about the turnaround of Dandy’s labs. We hear their compliments all the time. And Dr. White, what was her impression of our labs, the product, and the timeliness of our work efforts?
“The speed!” she explained. “Crowns return so quickly and are beautiful. Also, the Dandy chairside is such a helpful tool, and the learning resources are excellent. It’s so useful to learn about the products and how they can help grow business.”
Growth for your business? Now, that is what Dandy likes to hear! We also asked her about our customer service. “Dandy’s customer service is outstanding!” That response is music to our ears.
Dr. White has a beautiful office and tremendous outreach. With so much that she has accomplished through her open and vital dialog with patients and the community, we asked her what she would share with dentists considering the digital change.
“Dandy is your perfect guide to a digital dental world. If you’re new to scanning, it will make your workflow more efficient, and if you’re simply looking for ways to grow business, Dandy’s interactive tools will impress your customers and inspire your team.”Dr. Brigette White
That is incredible feedback! Coming from a gifted dental practitioner who is also a talented author and communicator, we could not ask for more. Anything else, Dr. White?
“Thank you!” A simply perfect response.
No, thank you, Dr. White, for your educational motions and all you do for your patients and the dental field.
Do you want to learn more about the exciting digital changes Dandy can offer your practice and staff? Contact us for a demonstration and all the answers to help your digital transformation.