Patients have plenty of dental care providers from which to choose. When searching for a change, they are particular about the dental practice they pick. They look for many advantages a dentist and their team can offer, including services. But that is not all. Patients are now interviewing and visiting practices, expecting to see elite-level characteristics, experience, and a holistic approach to their care to convince them. A preeminent practice will offer a broad range of treatments, combined with the customer’s first attributes of:
- Care and commitment
- Honesty and affordability
- Easy access to dental care and information
- Comprehensive dental care in one location
- Personalized service
If a practice offers all these attributes and more, doesn’t it sound like an incredible place to have all your oral health needs met? And if such a dentist chooses to partner with Dandy for their lab needs, wouldn’t you want to know why? Those were the questions we had for Dr. Byron Davis, DDS, MS, of Davis and Wine Dental and Associates.
Davis and Wine in the spotlight.
Davis and Wine Dental and Associates’ name imply excellence. Recognized as one of the leading comprehensive dental offices, they offer various services, including prosthodontics. They have three well-reviewed offices in Okatie and Bluffton, South Carolina, and Savannah, Georgia. They aspire, along with their team of dentists and staff, to provide a premier level of treatment. With that type of presence, they could use any technology and lab service on the market. That is why we asked one of the owners and dentists, Dr. Byron Davis, what he thinks about Dandy.
According to Dr. Davis, the practice searched for a new scanner and accompanying software, as their old one was causing workflow issues. Apparently, the software was the source of most of their problems. When they switched, Davis stated that Dandy was a simple addition with a plug-and-go from the start. Dandy set up the “bread and butter” dental procedures in the computer for Davis and Wine and walked them through the steps for every case. “Training was very easy. And the workflow? Dandy has done most of the work setting it up in the software,” Dr. Davis shared.
Training was very easy. And the workflow? Dandy has done most of the work setting it up in the software”Dr. Byron Davis
Easy adaptability and use of new tools mean dental teams have a shorter time to value. Recognition of return on investment is incredible! However, with Dandy, there isn’t the initial investment of purchasing the intraoral scanner (IOS). And with the amount of lab work that Davis and Wine use and the quality of the work, they have benefitted from the Dandy partnership immensely.
The Dandy effect.
Many dental professionals are looking for tools and technology that elevate their practice, improve workflows, and contribute to an exclusive patient experience.
That is Dandy’s goal. Everything is about empowering dentists with tools, technology, and world-class support. We are using innovation to enable better outcomes for the dental professional, their staff, and, of course, the patient.
When questioned about why they liked using Dandy’s intraoral scanner, Dr. Davis said, “Everything.” As for the lab work, Dr. Davis said, “If you’re worried about the lab work, don’t. It’s fantastic, and the customer support is top-notch.”
If you’re worried about the lab work, don’t. It’s fantastic, and the customer support is top-notch.”Dr. Byron Davis
Dandy is committed to aiding dentists who wish to create the type of environment and experience that patients want to be in and return to repeatedly. With intraoral scanners, time in the chair is less, and the clarity of the scans helps develop better crowns, as well as partials and full dentures. Clear scans mean fewer adjustments. And Dandy’s Labs are known for its high-quality productions and low quantity of returns.
Dr. Davis was also impressed by Dandy’s “Wow” factor and how it affected the patients— “every single time.” But what dazzled him was Dandy’s customer service. When asked about his take on Dandy’s support, he stated, “First class, concierge level.”
To experience your own first-class, concierge-level support and high-quality lab productions, contact Dandy for all the information needed to acquire your new intraoral scanner.